Hometown Hearing is owned by the husband and wife team of Carl and Sheryl Arends, long-time residents of the Wenatchee valley and leaders in the community of Washington State hearing professionals.
We opened our Chelan office in 2007, then our second office in East Wenatchee five years later to provide another convenient option for people across the valley. We are an independent practice, which gives us the freedom to take care of patients the way we believe they should be treated. We take the time to really listen to each patient, instead of having to rush through as many patients as possible. We want to do what’s right for our patients. Franchised dealers can only sell hearing aids from one particular manufacturer, but we can choose what’s right for each patient based on their lifestyle and hearing needs.
Carl & Sheryl are currently mentoring students entering their field. You will have the opportunity to meet our students as they complete their hands-on skills they're learning from our experience. Washington State requires 520 hours of practical experience before they can take their State Licensing exam.
Sheryl has had a following of patients from the community and surrounding areas for over 25 years. Her hearing career began with Micron Audiology in Wenatchee, for nine years. She was also the Manager and primary dispenser for Miracle Ear. Sheryl spent 13 years as Hearing Instrument Dispenser of the Sonus Hearing Center in Wenatchee and Area Manager of 5 other Sonus Hearing Centers across Washington State. She joined husband, Carl, in this office in 2012. Sheryl is well known in the hearing community; being a member of International Hearing Society, past president of Washington Hearing Society, and 6 years as a board member of the Department of Health, Board of Hearing and Speech. She also served on the Spokane Falls Community College's Advisory Board in the development of the 2-Year Degree Program for the Hearing Instrument Specialist. She is currently serving on the Community Council of Children's Home Society of Washington, and also serves as the Examiner for the practical exam for the HAST (Hearing Aid Specialist Training Program).
Her favorite part of the job is when she fits patients with new hearing aids and they realize for the first time just how much better they can hear their families. Their excitement makes her job so rewarding.
Carl began his career in Edmonds, WA at Total Hearing. He then became the Manager and Primary Hearing Instrument Specialist for Miracle Ear, in East Wenatchee. He opened Hometown Hearing on his own, in 2007, to begin serving the needs of individuals in Chelan, Washington. As "word of mouth"spread, it became known that Hometown Hearing was the place offering the highest quality and affordability. The need for a second location became a priority in 2011, to give all those in need a location that serves them best, so the East Wenatchee location was opened. Carl understands his patients and what personalized care is all about.
He was diagnosed with Meniere's disease in 1989, and as a result has profound hearing loss and tinnitus. Carl's passion and concern for others is brought out by his own success with amplification. He is the past President of the Washington Hearing Society and is a member of International Hearing Society.
For Carl, hearing aids are part of a very personal story. He has worn hearing aids himself for decades to treat the symptoms of Meniere’s disease, so when he talks to patients about the benefits, he’s speaking from firsthand experience.
Both Carl and Sheryl are well-known and well-respected in the hearing community. They are members of the International Hearing Society and have each served a term as president of the Washington Hearing Society. Additionally, Sheryl served for six years as a board member of the Department of Health Board of Hearing and Speech and was on the Spokane Falls Community College’s Advisory Board in the development of its two-year degree program for hearing instrument specialists.
Other hearing instrument specialists look to Carl and Sheryl as leaders because they are dedicated to learning as much as they can and seek to educate others as well. They regularly attend conferences and presentations led by experts in our field, far beyond the minimum continuing education hours required for our licenses. They take any chance to continue their education and always bring back something to help the practice. This allows them to prescribe their patients with the most exciting new technology and keep treatment methods up-to-date.
Everyone deserves a chance to hear better. As part of our hope to help as many people with hearing loss as we can, we try to keep our prices affordable and offer financing options for our patients. We are supporters of the Starkey Hearing Foundation, with the mission to fit hearing aids on people in third-world countries. We also partner with the Lions Club to offer free hearing aids to people who need them in our region. If you need hearing aids but are worried about the cost, please reach out to us. We'd love to see if we can help.